What our Customers say...
Great team and great service! They were very friendly and understanding to the situation. I highly recommend them.
Anthony provided excellent professionalism and a very pleasant personality upon the entrance to the exiting our home. He provided us with answers for to questions which gave us great satisfaction and any eased our concerns.
Our basement has been leaking for a long time. We would simply get the water up and wait until it leaks again. We had had our basement water-proofed before and when we contacted the company that did the original water-proofing, they had gone out of business. So we waited even more, due to this reason. We didn’t contact another company for a while. So as a result of waiting so long, our basement, still leaking, ended up with mold and mildew. So we contacted two companies for estimates. Yes, I know normally it is suggested to get a minimum of 3 estimates, but when we contacted SERVPRO of Glen Burnie, the cost was within our budget. We agreed on a date for a visit. The techs Charles and Anthony arrived on time and they were very pleasant. They put up the proper protection to save the other part of the basement. Then they removed two layers of tile from the floor. There was a third layer of tiles, and due to the age of the house, it was possible that asbestos was present. Therefore, they stopped working. I contacted SERVPRO of Glen Burnie office and was referred to a reputable company that removes asbestos. I was very pleased with their service, their employees, especially Charles and Anthony. I would highly recommend SERVPRO of Glen Burnie to anyone in need of their service. Their techs are highly trained and did an amazing job. There was no trash left behind whatsoever.
SERVPRO did a wonderful job. They took so much stress away from me. Highly recommend to anyone who needs their services. They were quick and work was excellent.
I wanted to thank you for your help, and let you know how fantastic Lance and Anthony were in helping my husband and I with our water mitigation/restoration last night. They were both very professional, efficient, and informative, and helped ease our minds during this unfortunate situation. They went above and beyond to make the process easy, and take a ton of stress out of it. I can't tell you how nice it is knowing someone has your back in the middle of disaster.
Thanks again, we will recommend your office to everyone and anyone we know that needs restoration help.
Hello, I found it very necessary to let someone know about the exceptional service we received from Charles B. Wilson, Jr. and his partner, Lance Williams. From the time they arrived to the time they left, they were extremely friendly, professional and courteous. They were constantly reassuring us that they would take care of everything, and that we were in good hands. That couldn't be more accurate! Bottom line, 10 stars across the board for these gentlemen! Thank you so much for the superior service!