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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO of Glen Burnie Sends Help to Devastated Texas

3/10/2021 (Permalink)

Crews and trucks Crew Members and Trucks

Talk about the SERVPRO family! Nick Whittles led his team to Houston, TX along with 300 other SERVPRO franchises from all over the country. They worked long hours for three weeks to offer assistance to residents in the Houston area.

Did you know that flood waters are considered biohazardous? The rising water flows through and across many contaminants making it unsafe. That is why when asked, as first responders Nick and his team stepped up to help Texans dry out. Determining exactly what can be saved until everything is dry is difficult, but with the right training and equipment, a professional can restore your home more quickly, safely, and efficiently than you could on your own.

If you are a local victim of flooding, remember that it is important to call in the professionals. Restoration is much more than a simple cleanup of water, and it is a job that should be entrusted to people who are trained and know what they are doing.

SERVPRO of Glen Burnie, conveniently located in Hanover, MD offers 24-hour emergency service, and is a leader in the restoration industry. To learn more or join our team, visit www.SERVPROglenburnie.com or call 410-766-1110.

Is Your Car Cold Weather Ready?

2/3/2021 (Permalink)

tire in snow Check Your Tire Tread

SERVPRO of Glen Burnie removes car mold. We get calls about strange smells in cars every Spring. The root cause of these odors is mold. Mold comes from the water that isn’t properly removed. So, before your car gets water damage, get it winter ready. 

Check the antifreeze.

Make sure your car’s antifreeze is at the proper level. If it is running low you run the risk of having the water in your radiator freeze, preventing it from cooling your engine.   

Check your tire tread.

When getting your car ready for winter, be sure to inspect your tires for tread wear and rotate them during every oil change. Click here to learn how to do the penny test to check your tire tread

Test Your Car Battery.

Car batteries have a limited life. Don’t wait for yours to fail and leave you stranded. 

Check your sunroof.

We’ve all heard of a leaky sunroof. To avoid rainwater and melting snow from getting into your car, check the drain holes for dirt and debris. Use canned air to remove any obstacles.  

Lubricate Window Tracks.

Freezing water can seep into the window tracks and create drag when you try to open the window. 

Lube Weather Stripping.

If water seeps between your door and weather stripping and freezes, you could be frozen out of your car or truck. To prevent the water from freezing you out, coat the weather stripping and the mating door surfaces with spray silicone. 

If you suspect you have mold in your car, have it professionally treated.  Avoid spring mold by preparing your car for cold winter weather. 

Is Your Retail Facility Winter Ready?

2/1/2021 (Permalink)

city of Glen Burnie sign City of Glen Burnie, Maryland

At SERVPRO of Glen Burnie our number one priority is getting your business back in operation as quickly as possible. In the past, SERVPRO of Glen Burnie has seen winter and summer storms wreak havoc on Anne Arundel County. Has your business experienced loss during these storms? Is your property ready for the next storm? 

Winter weather can bring frozen pipes when they are exposed to cold weather, such as those outside your building. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused from the backflow of pressure between the water source and the blockage. 

Here are some additional tips for preparing your business for winter weather: 

  • Check your business property for downed tree limbs and branches. 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. 
  • Inspect handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. 

SERVPRO of Glen Burnie has experience in the retail industry. We’re proficient in the cleanup and restoration of national chain stores, supermarkets, shopping malls, department stores and more. 

Why are Space Heaters so Dangerous?

1/26/2021 (Permalink)

fire from electrical space heater Fire From Space Heater

When the cold winter weather hits, many people turn on space heaters. Generally speaking, space heaters are safe to use.  Fires occur mostly when space heaters are used improperly.  According to the National Fire Protection Association, space heaters account for 43% of home heating fires.  Here are some tips to ensure you use your space heater properly: 

Use an electric space heater.  Iowa State University Department of Agricultural and Biosystems Engineering warns that space heaters that use kerosene, propane, and natural gas pose an additional risk of releasing carbon dioxide (CO2), carbon monoxide (CO), and nitrogen dioxide into the air if they aren't properly vented, which can lead to serious health problems and even death.  Electric space heaters (when used properly) are always a safer device for indoor heating. 

Plug your space heater directly into the wall outlet.  Never plug your electric space heater into an extension cord or power strip.  Space heaters are often the cause of electrical fires because they overload a circuit.  

Move your space heater away from clutter.  Always keep your space heater at least 3 feet away from any furniture or combustible items (including bedding and curtains). Remember to instruct children to remain 3 feet away from the heater too. 

Turn your space heater off.  Whenever you leave the room or go to sleep, it is important to turn your space heater off.  Unplug the heater when it’s not in use by pulling the plug straight from the outlet. Check the cord for damage periodically, and don’t use it if it’s frayed or worn. 

Space heaters are not dangerous if they are properly used.  Keep these safety tips in mind to prevent fire in your property. 

Glen Burnie Restaurants Call Upon Certified: SERVPRO Cleaned

1/20/2021 (Permalink)

The one number restaurants call when help can’t afford to wait, is SERVPRO of Glen Burnie. In March of 2020 when the COVID-19 pandemic began, many Anne Arundel County businesses reached out to us for cleaning solutions.  

As the area's leading cleanup and restoration company, we’ve designed a higher standard of cleaning to protect your customers against illness. Certified: SERVPRO Cleaned is a defensive cleaning program that offers Pasadena commercial locations proactive viral pathogen cleaning. 

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation process over decades. Expertise born out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences SERVPRO of Glen Burnie has in this type of cleanup.  

The program is grounded with our unique 3Cs: Consult, Clean, and Certify.  This program combined with our experience with the food service industry gives SERVPRO of Glen Burnie the advantage when it comes to cleaning food manufacturing facilities, food distribution centers, fast food restaurants, fine dining restaurants, senior living kitchens, and school cafeterias. 

The Importance of an Office Fire Escape Plan

1/12/2021 (Permalink)

Fire Escape Fire Escape

Fires can be destructive and deadly. The speed at which a fire spreads through a Pasadena facility varies based on the materials and causes of the blaze. Every emergency and fire restoration service likely understands and encourages every commercial property owner to create a fire escape plan. Unfortunately, too many businesses do not know what that entails. Escape plans need not be complicated and should require at least three of the following components: 

Two Exit Minimum 

The basic emergency escape plan requires a two exit minimum out of every room in your facility. While plans can have more options, two is the minimum because it improves the odds of survival. If a room only has one exit, then people may become trapped if the fire overtakes that exit. Most offices will have a window and a door, these can stand as your exit points, but make sure that there is a feasible way to get to safety from those points. 

Clear Pathways 

The key to an effective fire escape plan is clear pathways. Make sure that hallways are free of clutter and that exit points are not blocked by shelving. While warehouses and packaging facilities can become overwhelmed with boxes and random items, it is crucial to have processes in effect to maintain order and cleanliness. 

Implementation and Practice 

It is not enough to create exit strategies. The only way to test the effectiveness of a plan is to implement it and put it into action. Routine practices should take place throughout the year to ensure that every employee makes it safely outside without incident. These scheduled run-throughs will help you tweak the escape strategy if you find there are hiccups. 

A fire escape plan is not necessarily complicated to create, but the practice is vital to avoid complacency. If you need help creating a plan for your building, then contact the fire department or a restoration expert for help. 

Choose the Right Fire Extinguisher

12/23/2020 (Permalink)

fire extinguishers Fire Extinguishers

SERVPRO of Glen Burnie sees a lot of fires. Many fires start in the kitchen and might be easily extinguished if the property owner had a fire extinguisher. We’ve come up with the following list so you can select the best fire extinguisher for your property: 

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics. 
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil. 
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in. 
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories. 
  • Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens. 

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind. Plan this season to help ensure it is safe and fire-free. 

How Does Candle Smoke Cause Damage?

12/23/2020 (Permalink)

candles with smoke Candle Smoke and Soot

Did you know that smoke from candles is toxic? The cheapest and most widely used candle is made of paraffin—which is derived from petroleum. When burned, it releases a toxin called toluene, which has been found to cause DNA strand breakdown, affecting the nervous system. 

Smoke from candles is actually soot. Smoke is just soot and other particulates carried on the hot air rising off the flame. When you put the top on a jarred candle and trap the smoke, it cools. And, the particulates in the candle settle onto the candle and the inside walls of the jar. 

Fireplaces, cigarettes and the burning of candles can all result in soot stains on walls. Though soot collects on other surfaces in the home, soot stains are easy to spot on light-colored walls. Aside from being unattractive, soot can create a health hazard. 

In general, candles won’t set off your smoke alarm. However, they can cause a fire. SERVPRO of Glen Burniehas provided fire damage remediation and reconstruction to several properties where candles were the cause of the fires. 

Is Your Property Winter Ready?

12/7/2020 (Permalink)

snowy winter evening with 2 buildings Winter in Glen Burnie

Is your office winter ready? Temperatures are dipping in Anne Arundel County. December 21 is the first day of winter and even though the National Oceanic Atmospheric Administration (NOAA) predicts a warmer than normal winter, make sure you take precautions for freezing temperatures. 

To help prevent costly damages due to weather, consider taking the following precautions to protect your property: 

  • Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes, and gutters should all be inspected to help ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems 
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate a potential flood hazard. 
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. 
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

When winter weather strikes, call SERVPRO of Glen Burnie professionals to strike back and help make it “Like it never even happened.”  

Is Your Business at Risk for an Electrical Fire?

12/4/2020 (Permalink)

electrical cords Electrical Cords

Electrical accidents that occur in an office environment are usually a result of faulty or defective equipment, unsafe installation, or misuse of equipment – specifically, extension cords, power strips and surge protectors.  

To protect against electrical fire, SERVPRO of Glen Burnie recommends: 

  • Make sure the electrical load is not too much for the circuit. 
  • Avoid overloading outlets with too many appliances. Never plug in more than one high-wattage appliance at a time. 
  • Unplug appliances when not in use to save energy and minimize the risk of shock and fire. 
  • Inspect electrical cords once a month to ensure they are not frayed, cracked or otherwise damaged. 
  • Do not run electrical cords through high-traffic areas, under carpets or across doorways. 
  • Have a licensed electrician install additional outlets where needed, rather than relying on extension cords and power strips. 

So, what do you do if you see an electrical fire? 

  1. Never put water on an electrical fire. Mixing water with live electricity can shock you to death. 
  1. Shut the electricity down in the building if you can. This should slow the progression of the fire, possibly saving other areas that have not yet been affected. Make sure that you know where the circuit box is and that it is easily accessible and not obstructed by any other objects. 
  1. After the electricity has been shut off, use a Class C Fire extinguisher to put out the local flames. Make sure that you and occupants know exactly where the fire extinguishers are and have them inspected regularly so they are at the ready. Also ensure that Class C fire extinguishers are placed near locations where there is a higher risk of fire (kitchens, workshops, utility rooms, etc.). 
  1. Even if you are able to get the fire under control yourself, do not turn the electricity back on until the fire department has a chance to inspect the area. 

Annapolis, Glen Burnie, Pasadena and surrounding areas see too many home and business fires. Protect your business. 

Choose the Right Fire Extinguisher

12/3/2020 (Permalink)

flame background with red fire extinguisher Fire Extinguisher

SERVPRO of Glen Burnie sees a lot of fires. Many fires start in the kitchen and might be easily extinguished if the property owner had a fire extinguisher. We’ve come up with the following list so you can select the best fire extinguisher for your property: 

  • Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics. 
  • Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil. 
  • Class C: Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in. 
  • Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found in factories. 
  • Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens. 

Did you know cooking equipment is the leading cause of residential fires? As the holiday season begins and you find yourself in the kitchen more often while hosting friends and family, fire precautions should be top of mind. Plan this season to help ensure it is safe and fire-free. 

Is That Mold You’re Eating?

11/16/2020 (Permalink)

bread and cheese Fold or Mold

Molds are microscopic fungi that can live on plant or animal matter.  It is estimated that over 300,000 types of mold or fungi exist. Some molds cause health effects.  

Other molds are safe to eat and are even considered delicacies.  Here is a list of some of those foods: 

Brie. Brie is a soft, creamy, buttery cheese that originated in France and is produced internationally. It has a creamy interior with a soft, bloomy, edible rind of white mold

Blue Cheese. The mold on blue cheese is from the same family of spores used to make Penicillin, which makes it safe to eat. If you take it out of the fridge and notice that it's begun to develop fuzzy gray or black splotches of mold or is showing pink and yellow yeast spots, then it's time to ditch it. 

Mushrooms. A mushroom is the reproductive structure produced by some fungi. It is somewhat like the fruit of a plant, except that the "seeds" it produces are in fact millions of microscopic spores that form in the gills or pores underneath the mushroom's cap.   

You may enjoy eating brie, blue cheese, and mushrooms, but some mold that can be found in your property can cause respiratory illness. If you suspect mold growth in your property, give SERVPRO of Glen Burnie a call. We are here to help. 

Attic Fire

11/3/2020 (Permalink)

child's bedroom with ceiling damage from attic fire Fire Damage

Recently, SERVPRO of Glen Burnie worked with a homeowner whose property suffered an attic fire. What surprised the homeowner was the water damage that came with extinguishing the fire. For homeowners, putting out a fire can be worse than the fire itself.

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires: more than one-quarter (27%) of reported fires occurred in homes within the last year. Even worse, 79% of fire-related deaths were caused by home fires.

After any fire, limit movement in the home to prevent soot particles from spreading and additional damage from occurring. If you can, place clean towels or old linens on rugs and high traffic areas and upholstery.

With this particular fire, our IICRC certified fire restoration team was at the property two hours after the fire occurred. As a trusted leader in the fire restoration industry, our Crew Chief went to work on assessing the fire, soot, smoke, and water damage.

When fire and water damage strikes, a fast response is critical. SERVPRO OF Glen Burnie is dedicated to responding immediately, day or night, to your home or business. A faster response helps to prevent secondary damage and to reduce cost.

Three Home Appliances That Can Cause Water Damage

10/26/2020 (Permalink)

laundry room showing washer and dryer Check the Washing Machine Water Line

SERVPRO of Glen Burnie wants Pasadena homeowners to avoid any potential water damage. To ensure that your appliances are in good working condition, we suggest you get the following appliances checked once a year: 

Washing Machine

When a washing machine has a small leak, it can appear to be a small issue. Although a small leak seems to be a minor, it should not be ignored. We have experienced small pinhole leaks in a water supply line that have broken into an all-out basement flood. To prevent water damage, check the connecting hoses leading to your washing machine a couple of times per year.

In some cases, you may want to install an automatic shutoff valve to the water supply line for their washing machines. Most water shut off valves on washing machines work because they automatically shut the water entering the washing machine once a full cycle is complete. The valve will remain closed until the next person is looking to wash the laundry. 

Refrigerator Water Line

Everyone enjoys the convenience of an automatic ice maker. Did you know it can also be the culprit of household floods? Our SERVPRO of  Glen Burnie crews have dried water damage caused by the water line that supplies an ice maker. When the water line gets damaged, they can leak or, worse yet, become completely unattached. We know it might be a hassle to get behind your refrigerator, but it is essential to waterline periodically for crimps and make sure the valve connection is secure. 


Your dishwasher has a supply line just like your refrigerator and washing machine. If a dishwasher water supply line bursts, your kitchen will be filled with water after a wash and rinse cycle. In some of our more severe water damages caused by dishwashers, we have seen a dishwasher back up. Backup typically occurs when debris clogs the drain, and the water has nowhere to go. 

SERVPRO of Glen Burnie recommends routine inspection of the hoses and connections to your water-based appliances. These are three of the most common home-owner water damage that our team sees. 

If your Glen Burnie property suffers water damage, call SERVPRO of Pasadena/Gibson Island/Lake Shore as soon as possible. Our team is available 24/7 at (410) 766-1110.

Great Customer Service

10/26/2020 (Permalink)

male SERVPRO production managers on steps wearing masks Production Management Team

Did you know each SERVPRO franchise is independently owned and operated? SERVPRO of Glen Burnie is owned by Diane and Nick Whittles. Both Diane and Nick have spent her entire life in Anne Arundel County, and are proud of the business they’ve created.

Diane became the owner of SERVPRO of Annapolis/Severna Park after her husband passed away in 2012.  All of our franchises are a woman-owned minority business enterprise and certified by the state of Maryland.  Since Diane’s time at the helm, she has grown the business exponentially. In 2018, she purchased her third SERVPRO franchise, SERVPRO OF Pasadena/Gibson Island/Lake Shore and in September 2020, she partnered with her son Nick to purchase SERVPRO of Glen Burnie.

SERVPRO of Annapolis/Severna Park has been so successful because of the team Diane has put together. The team is well-trained and highly educated. Team members communicate well with each other and work hard to ensure customer satisfaction. This is why our customers work with SERVPRO of Annapolis/Severna Park and now, SERVPRO of Glen Burnie.

We Work With Hoarders

10/26/2020 (Permalink)

messy house full of old toys kitchen utensils We Help Hoarders

According to the Mayo Clinic:

"Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.

Hoarding often creates such cramped living conditions that homes may be filled to capacity, with only narrow pathways winding through stacks of clutter. Countertops, sinks, stoves, desks, stairways and virtually all other surfaces are usually piled with stuff. And when there's no more room inside, the clutter may spread to the garage, vehicles, yard and other storage facilities.

Hoarding ranges from mild to severe. In some cases, hoarding may not have much impact on your life, while in other cases it seriously affects your functioning on a daily basis."

Do you live with a hoarder or have a family member of friend with a hoarding problem?  

SERVPRO of Glen Burnie can help with hoarding cleanup. Do you or someone you know need help with hoarding? Call us at 410-766-1110! We are here to help!

Does Storm Water Need To Be Removed Immediately?

10/21/2020 (Permalink)

drywall removed from wall with water damage Glen Burnie Water Damage

When it comes to water damage in a Glen Burnie home or at BWI Airport, it’s important to remove the water as quickly as possible in order to avoid additional damage. Water damage can quickly lead to mold damage within 48 hours, especially when combined with the heat and humidity that we experience here in Anne Arundel County.

SERVPRO of Glen Burnie is the cleanup team that is faster to any size disaster. Recently, Hurricane Isaias dumped up to 6 inches of rain on Maryland. A small leak from flood waters now could blossom into a big claim later.

No matter what time of day or night, water damage is an emergency. Emergency mitigation means under our SERVPRO of Glen Burnie can be onsite within 4 hours to begin drying your building and restoring contents.

Water from a hurricane or from a pipe leak needs to be mitigated quickly, trust our SERVPRO of Glen Burnie team to ensure your property is taken care of in a timely manner.

Do you have an Emergency Storm Kit?

10/19/2020 (Permalink)

emergency supplies Emergency Kit

In a year filled with the unexpected, one thing that we have learned is that it pays to be prepared. After an emergency, you may need to survive on your own for several days.

Your basic emergency supply kit should include these recommended items:

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

For more suggestions visit Ready.Gov

If a storm does cause damage to your property, SERVPRO of Glen Burnie is here to help. 

Are you Prepared for a Fire?

10/13/2020 (Permalink)

Diane Whittles standing next to the microwave Kitchen Safety

This year the National Fire Protection Association (NFPA) set aside October 4-10, 2020 as fire prevention week. The 2020 theme was, “Serve Up Fire Safety in the Kitchen!” This topic works to educate everyone about the simple but important actions they can take to keep themselves, and those around them, safe in the kitchen. Does your family have a fire evacuation plan? 

To ensure the fastest emergency evacuation plan, consider the following:

  1. Start your fire evacuation plan with a map. This map should include locations of exits, assembly points, and equipment (such as fire extinguishers) that may be needed in an emergency. Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
  2. A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home.
  3. When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
  4. Choose an outside meeting place (i.e. neighbor's house, a light post, mailbox, or stop sign) a safe distance in front of your home where everyone can meet after they've escaped. Make sure to mark the location of the meeting place on your escape plan.
  5. Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
  6. Have everyone memorize the emergency phone number of the fire department. That way any member of the household can call from a neighbor's home or a cellular phone once safely outside.

Now that you have your plan in place, make sure you practice it every year.

Faster to Any Size Disaster

6/7/2019 (Permalink)

SERVPRO of Glen Burnie services Residential and Commercial properties. We are an Emergency Service company that is open 24/7 that's ready to do any remediation or cleaning for your property. We are Professionals because

  • Provide 24/7 Emergency Services
  • Faster to Any Size Disaster
  • We have trusted Production Managers and Technicians to lead the way
  • Highly Trained Water Restoration Specialists
  • Preferred Vendor for many local Insurance Companies

We are here to assist you in any needs or questions you may have 24/7. Please call today!